short answers
For when something has happened, or is on its way.
- what to do in a power cutFirst check whether it is just your home. Then call 105 to report it and hear when it should be back.
- how much water to storeKeep 3 litres of drinking water per person per day, for at least 3 days. That is 9 litres each.
- what to do before a stormWhen a warning covers your area, get ready the day before. Charge phones, bring in loose things and plan to stay in.
- what to do if you get a flood warningA flood warning means flooding is expected. Act now: move people, pets and valuables upstairs, and be ready to leave.
- no water from the tap: what to doCheck whether your neighbours have water too. Then check your water company's website or social media for updates.
- the government's advice to be ready for 3 daysThe UK government asks every household to be able to cope on its own for at least 3 days. It does not say anything is about to happen.
- what to do in a heatwaveKeep your home cool, drink water through the day and check on anyone older or unwell.
- how to keep warm if the heating failsPick one room to keep warm, close the door and curtains, and dress in layers.
- what an Emergency Alert meansAn Emergency Alert means there is a danger to life nearby. Read it and follow what it says.
- emergency food that needs no cookingKeep 3 days of food you can eat cold: tins, packets and long-life drinks you already like.
- the Priority Services Register explainedThe Priority Services Register is free. It gets you extra help from your energy network and water company in a cut.
- how to cook safely without electricityEat food that needs no cooking first. Save heat for hot drinks and one hot meal a day.
- if someone at home depends on medical equipment or medicationsThis is preparedness guidance, not medical advice. Talk to your healthcare team now about what happens in a power cut or water outage. See the medical disclaimer for what this means.
- if you are on dialysis and there is a power cut or water outageThis is preparedness guidance, not medical advice. Talk to your dialysis unit and kidney doctor now about what happens in a power cut or water outage. See the medical disclaimer for what this means.